As a pioneer in the remote global call center outsourcing and digital marketing and solutions Konfidev brings extensive experience in building world-class, global outsourcing solutions for leading North American clients. Now with a growing list of Fortune 500 clients and more than 100 freelancers, Konfidev has become a leading provider of contact center and digital marketing services to clients in the utilities, IT, telecom, consumer electronics, financial services, energy, media and retail industries.

 

We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. CPG has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile.

 

Revolutionizing the customer experience Our people are dynamic, can think on their feet, and can quickly and effectively resolve customer inquiries this on both SALES and CUSTOMER SATISFACTION. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call center and IT outsourcing solutions.